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Public Service Hearing: Critical Skills and Benefits


The Commission will host fourteen public hearings on policy options it is considering for its final report. Through each hearing, Commissioners will gain insights from panelists as they develop recommendations for their final report to Congress, the President, and the American people in March 2020.

On May 15, 2019, the Commission will host two hearings focused on public service—specifically, civilian employment in federal, state, local, and tribal governments. The afternoon hearing, Public Service Hearing: Critical Skills and Benefits, will address special workforce challenges in high-demand fields—such as cybersecurity, IT, health care, and STEM—as well as the competitiveness of employee benefits, and explore options to attract and retain civil servants with critical skills.   


To attend in-person, please RSVP here. The hearing will also be livestreamed


Date: Wednesday, May 15, 2019


Time: 1:00 p.m. – 4:00 p.m  


Location: Partnership for Public Service, Conference Room 2ABC, 1100 New York Ave NW, Washington, DC 20005, Washington, DC 


  • Opening remarks
  • Testimony from Panelists
  • Panelist Questioning by Commissioners
  • Public Comments
  • Closing Remarks

Staff Memo

The Commission and Commission staff request feedback from the public on the ideas presented in STAFF MEMORANDUM: PUBLIC SERVICE. You can read the memorandum here and share your feedback here.


  • Terry Gerton, President and CEO, National Academy of Public Administration (NAPA) | Testimony

  • Eddie Hartwig, Deputy Administrator, U.S. Digital Service (USDS) | Testimony

  • Travis Hoadley, Senior Advisor, Office of Chief Human Capital Officer, Department of Homeland Security (DHS) | Testimony

  • Jessica Klement, Staff Vice President, Advocacy, National Active and Retired Federal Employees Association (NARFE) | Testimony

  • Dr. Elizabeth Kolmstetter, Director of Talent Strategy and Engagement, National Aeronautics and Space Administration (NASA) | Testimony

Statements submitted to the Commission regarding this hearing:

Public Comments

The public is invited to provide comment at each hearing following the conclusion of testimony. In order to accommodate as many public comments as possible, individuals will have two minutes to relate their comment to the Commission. If you are interested in providing a public comment during the hearing, please arrive no later than 1:00 p.m. to receive a ticket. The Commission will select tickets at random. If your ticket is drawn, you may provide your comment to the Commissioners during the public comment period. If you’re unable to attend the public hearing or have to leave early, you can submit your comment here, email it to, or mail it to 2530 Crystal Drive, Suite 1000, Box #63, Arlington, Virginia 22202.